I updated an entry but the site still shows the old content
If you have made changes to an entry in the CMS and saved it, but the live site is still displaying the previous version, the following checks should help identify the cause.
Check your changes were published and not saved as a draft
Craft CMS allows you to save changes as a draft without publishing them. If you used the draft option when saving, your changes are stored privately in the CMS and the live version of the entry remains unchanged.
To check: open the entry and look at the Save button in the top right corner. If a draft exists separately from the live version you will see an indicator showing you are viewing a draft. To publish your changes, select Save from the button dropdown without the draft option selected.
The site cache may not have cleared yet
Your site uses static caching at the server level, which means pages are stored as snapshots to load quickly for visitors. When you update an entry, there can be a short delay before the cached version is replaced with your new content.
In most cases this will resolve itself automatically within a short period. If the old content is still showing after some time has passed, contact your site administrator who can manually clear the cache.
Check you edited the correct site
If your CMS manages more than one site, it is possible the changes were made on a different site to the one you are checking. Each site maintains its own version of an entry.
To check: open the entry and use the site selector at the top of the editor to confirm which site you made the changes on, then check the live URL for that specific site.
Check you saved after making your changes
It may sound straightforward, but it is easy to navigate away from an entry before saving, particularly when working across multiple tabs or sections. Craft CMS will sometimes warn you about unsaved changes, but this is not always guaranteed.
To check: open the entry and review whether your changes are reflected in the current saved state. If not, make the changes again and ensure you use the Save button before leaving the entry.
If the issue persists
If your changes are clearly saved in the CMS, the correct site is selected, and the cache has had time to clear but the site is still showing old content, contact your site administrator for further investigation.
Check your changes were published and not saved as a draft
Craft CMS allows you to save changes as a draft without publishing them. If you used the draft option when saving, your changes are stored privately in the CMS and the live version of the entry remains unchanged.
To check: open the entry and look at the Save button in the top right corner. If a draft exists separately from the live version you will see an indicator showing you are viewing a draft. To publish your changes, select Save from the button dropdown without the draft option selected.
The site cache may not have cleared yet
Your site uses static caching at the server level, which means pages are stored as snapshots to load quickly for visitors. When you update an entry, there can be a short delay before the cached version is replaced with your new content.
In most cases this will resolve itself automatically within a short period. If the old content is still showing after some time has passed, contact your site administrator who can manually clear the cache.
Check you edited the correct site
If your CMS manages more than one site, it is possible the changes were made on a different site to the one you are checking. Each site maintains its own version of an entry.
To check: open the entry and use the site selector at the top of the editor to confirm which site you made the changes on, then check the live URL for that specific site.
Check you saved after making your changes
It may sound straightforward, but it is easy to navigate away from an entry before saving, particularly when working across multiple tabs or sections. Craft CMS will sometimes warn you about unsaved changes, but this is not always guaranteed.
To check: open the entry and review whether your changes are reflected in the current saved state. If not, make the changes again and ensure you use the Save button before leaving the entry.
If the issue persists
If your changes are clearly saved in the CMS, the correct site is selected, and the cache has had time to clear but the site is still showing old content, contact your site administrator for further investigation.