Why is my content only appearing on one site?
If your CMS manages more than one site and an entry is only showing on one of them, there are a couple of things to check. In most cases the entry exists across all sites already- it just needs to be enabled on the ones where it should appear.
Check the entry is enabled for each site
Even when an entry has been propagated across multiple sites, it must be individually enabled for each site it should appear on. An entry that is enabled on one site is not automatically enabled on others.
To check: open the entry and use the site selector at the top of the editor to switch between your sites. On each site where the entry should appear, confirm that the enabled toggle in the top right corner is switched on. If it is not, enable it and save.
Check the entry has a URL and template set for that site
Not all sections are available on every site. Some sections are configured to only exist on specific sites, which means an entry in that section will never appear on a site where the section is not set up. If a site is not available in the site selector for a particular entry, the section it belongs to has not been enabled for that site.
If you believe a section should be available on an additional site but is not, contact your site administrator to review the section configuration.
Check the site-specific content is correct
When managing content across multiple sites, each site can have its own version of an entry's content. If you updated the content on one site, those changes do not automatically carry over to the other sites- each site's version needs to be updated independently.
To check: use the site selector to switch to the site you are checking and confirm the content fields contain the correct information for that site.
If the entry is not visible in the site selector at all
If a site does not appear as an option in the site selector when editing an entry, the section that entry belongs to has not been configured for that site. This is a configuration-level setting and will need to be addressed by your site administrator.
Check the entry is enabled for each site
Even when an entry has been propagated across multiple sites, it must be individually enabled for each site it should appear on. An entry that is enabled on one site is not automatically enabled on others.
To check: open the entry and use the site selector at the top of the editor to switch between your sites. On each site where the entry should appear, confirm that the enabled toggle in the top right corner is switched on. If it is not, enable it and save.
Check the entry has a URL and template set for that site
Not all sections are available on every site. Some sections are configured to only exist on specific sites, which means an entry in that section will never appear on a site where the section is not set up. If a site is not available in the site selector for a particular entry, the section it belongs to has not been enabled for that site.
If you believe a section should be available on an additional site but is not, contact your site administrator to review the section configuration.
Check the site-specific content is correct
When managing content across multiple sites, each site can have its own version of an entry's content. If you updated the content on one site, those changes do not automatically carry over to the other sites- each site's version needs to be updated independently.
To check: use the site selector to switch to the site you are checking and confirm the content fields contain the correct information for that site.
If the entry is not visible in the site selector at all
If a site does not appear as an option in the site selector when editing an entry, the section that entry belongs to has not been configured for that site. This is a configuration-level setting and will need to be addressed by your site administrator.